The problem
Identifying a spare part shouldn't take a full workday.
In every manufacturing company the process repeats the same way: a broken component, a faded marking, hours on the phone with the vendor, three people digging through the ERP. Meanwhile, the line is down.
Paper documentation
Catalogues as PDFs, scanned technical drawings, photocopied spec sheets. Information everywhere and nowhere.
Dirty master data
Duplicate codes, inconsistent descriptions, missing fields. 15–20% of codes in an industrial ERP are duplicates or misclassified.
Tacit knowledge
Only John knows where that part is. When John retires, 30 years of experience walk out of the company.
No tools in the field
The technician walks back to the office, boots the PC, opens SAP, searches, doesn't find, calls a colleague. Downtime keeps ticking.
Inefficient procurement
You re-buy what you already have. You pay the OEM premium when equivalents exist. Stock grows, cash is locked.
How you search a part
Six search modalities. One answer: the right code in your ERP.
The operator has the part in hand, a fragment of a code, a vague description, an old invoice. OpSight Maintain combines every piece of information available — even partial, even contradictory — and maps it to the right record in your ERP.
Visual search
A photo from a smartphone or smart glasses. Our proprietary VLM models recognise the component even with poor lighting, dirt and awkward angles.
Labels and printed codes
Industrial OCR on markings, nameplates, abrasive labels. Extracts serial numbers, models and batch codes even from degraded text.
QR, barcode, data matrix
1D/2D code scanning from the camera. Direct integration with OEM part numbers.
Natural-language semantic search
"Radial ball bearing 25 mm inner diameter". The engine understands synonyms, abbreviations, typos and multiple languages — even when the part is written in a different language in the catalogue.
Bill of materials and manuals
Extraction of part codes from BoMs, maintenance manuals, technical drawings. The part is always in the context of its plant.
Smart filters and AR
Augmented-reality measurement of discriminating parameters (diameter, pitch, length) plus filters on technical characteristics to narrow down the candidates.
How it works
A proprietary end-to-end method.
Subject to a patent application.
OpSight Maintain is not a search engine: it's a closed loop that goes from the photo of a part to the code in the ERP, through data enrichment, quality checks and operator feedback. The process is measurable, versioned and auditable — every step leaves a trace.
STAGE 01
Perceive
The part comes in as a photo, a barcode scan, a fragment of a label or a vague description. The platform captures every available input and normalises it — even when partial, dirty or contradictory.
STAGE 02
Reason
Computer vision, semantic search over the catalogue and a knowledge graph work in concert to identify, classify and enrich the component with technical attributes and equivalent OEM codes. Where needed, augmented reality guides the operator to measure the discriminating parameters.
STAGE 03
Integrate
The correct code is written to the ERP, master data is updated, stock is verified and duplicates flagged. Every operator feedback feeds the continuous-learning loop: the platform gets better every day.
The technical detail of the method is described in the filed patent application.
Why OpSight Maintain
Built for real industry,
not for a sales slide.
Pre-trained on the industrial domain
VLM models trained on real components (bearings, belts, motors, sensors, valves, pumps) in shop-floor conditions. No custom training required to get started.
Native ERP/CMMS integration
Ready-made connectors for SAP (ECC/S4), Oracle, IBM Maximo, Infor EAM, Dynamics. Open APIs for custom systems.
Cloud, on-premises or hybrid
Flexible deployment based on your data policies. For clients with residency constraints, full on-prem installation with local models.
Offline-first mobile app
Technicians on remote sites, warehouses without coverage, ships under construction: the app works offline and syncs when back online.
Continuous learning
Every operator feedback improves the system. The knowledge graph grows with your company — not on day one, but every day.
Enterprise-grade security
SSO with Entra ID / OIDC, tenant isolation, audit log, at-rest and in-transit encryption. GDPR compliance and ISO 27001 roadmap.
Who it's for
One tool, five business functions.
Maintenance & MRO
Rapid spare-part identification at the machine. Less downtime, higher first-time-fix.
Warehouse & Logistics
Automatic inbound acceptance, PO reconciliation, expediting, duplicate control.
Procurement
Reduction of duplicate codes, cross-OEM equivalent identification, sourcing decisions based on clean data.
After-sales & Service
Customer portal to identify parts autonomously. Fewer support calls, more parts sold.
Operations & Leadership
Dashboards on identification times, master-data quality, warehouse KPIs. Evidence for continuous improvement.
Integrations
Speaks natively with the systems you already use.
OpSight Maintain does not ask you to drop your ERP: it plugs on top of it. Ready-made connectors, two-way sync, writing of codes into the right master-data fields.
Implementation
Your data in.
We do the rest.
Up and running in a few weeks, without disrupting your existing processes. We start from a subset of your catalogue, validate the model, then extend.
- Week 1 Catalogue analysis, pilot scope definition, environment setup
- Week 2–3 ERP data ingestion, model calibration, reference photo collection
- Week 4–6 Operational pilot with a small team, active feedback loop
- Week 6+ Progressive rollout, user training, measured benefit KPIs
FAQ
Frequently asked questions
Do we need to train the model on our spare parts before starting? +
No. OpSight Maintain' VLM models are pre-trained on the industrial domain and immediately recognise common families (bearings, belts, motors, sensors, valves). Fine-tuning on your specific parts happens continuously through operator feedback, without dedicated training cycles.
How do you handle sensitive data? Do you send it to OpenAI? +
It depends on the client. For those with strict constraints we offer on-premises deployment with local models (no data leaves the perimeter). For cloud-accepting clients, we use enterprise providers with zero data retention and GDPR-compliant DPA contracts.
What happens if the photo is bad? +
An automatic pre-check evaluates image quality before spending AI resources. If the photo is out of focus, too dark or doesn't frame the part, the app asks the operator to re-shoot. Fewer costs, fewer false positives.
Does it work offline? +
Yes. The mobile app is offline-first: photo, OCR and basic classification run locally on the device. ERP matching happens at the first reconnection. Built for remote sites, ships and plants without coverage.
How long to see a ROI? +
First measurable results arrive during the pilot (weeks 4–6): average identification time, first-hit match rate, duplicate codes identified. Full ROI depends on catalogue size and usage frequency, but is typically under 12 months.
Can I integrate it with n8n / Zapier / a custom system? +
Yes. Beyond native ERP/CMMS connectors, OpSight Maintain exposes documented REST APIs and webhooks on every key event (new match, operator feedback, coding complete). Compatible with n8n, Zapier, Make and custom integrations.